1. Introduction

This Privacy Policy explains how Goality Sport Group OÜ collects, uses and protects your personal data when you use www.goality.eu. We comply with the General Data Protection Regulation (GDPR) and Estonian data protection law.

2. Data controller

Goality Sport Group OÜ
Registry code: 17232252 (Estonian Business Register)
Address: Peterburi tee 34/4, Tallinn, Estonia
Email: support@goality.eu

3. What data we collect

• Account details: name, email, password
• Order details: delivery address, phone number
• Payment information (processed securely by payment providers)
• Communication history (emails, support requests)
• Website usage (cookies, analytics)

4. Purpose and legal basis

• To process and deliver your orders (contract)
• To provide customer support (legitimate interest / contract)
• To comply with accounting and legal obligations (legal requirement)
• For marketing and newsletters (only with your consent)

5. Sharing of data

We share your data only with trusted partners:

• Courier and logistics companies (delivery)
• Payment service providers (secure payment processing)
• IT and hosting providers (website operation)

6. Data retention

We keep your data only as long as necessary:

• Order and invoice data: 7 years (accounting law in Estonia)
• Account details: until you request deletion
• Marketing data: until you withdraw your consent

7. Your rights

• Right of access to your data
• Right to rectification (correction of errors)
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with the Estonian Data Protection Inspectorate (www.aki.ee)

8. Cookies

Our website uses cookies to ensure proper functionality, improve user experience and analyse traffic. Details are described in our Cookie Policy.

9. Security

We use SSL encryption, secure servers and access restrictions to protect your data. Only authorised personnel can access your personal information.

10. Contact

If you have questions about your personal data or this Privacy Policy, contact us at: support@goality.eu.